Zendesk cost by team size
A month at list price, billed yearly, from Zendesk's pricing page (October 2026).
| Plan | 5 agents | 10 agents | 25 agents | 50 agents |
|---|---|---|---|---|
| Support Team | $95 | $190 | $475 | $950 |
| Suite Team | $275 | $550 | $1,375 | $2,750 |
| Suite Professional | $575 | $1,150 | $2,875 | $5,750 |
Paying month to month
| Plan | 5 agents | 10 agents | 25 agents | 50 agents |
|---|---|---|---|---|
| Support Team | $125 | $250 | $625 | $1,250 |
| Suite Team | $345 | $690 | $1,725 | $3,450 |
| Suite Professional | $745 | $1,490 | $3,725 | $7,450 |
“–” means Zendesk doesn't offer monthly billing on that plan.
Zendesk plans
- Support Team: $19 billed yearly, $25 month to month per agent a month. Ticketing only.
- Suite Team: $55 billed yearly, $69 month to month per agent a month. Includes 5 AI resolutions per agent a month; extra ones are $2 each.
- Suite Professional: $115 billed yearly, $149 month to month per agent a month. Includes 10 AI resolutions per agent a month; extra ones are $2 each.
Ways to pay less for Zendesk
- Pay yearly: 10 agents on Support Team save $720 a year.
- Remove seats for people who left or never log in; check the member list before each renewal.
- Suite Team is $55 an agent a month and Suite Professional is $115.
- Compare alternatives: for 10 agents, Crisp costs about $45 a month. See all 10 Zendesk alternatives.
- If Zendesk is one of several per-person tools, add them all up in the calculator above: overlaps and spare seats usually save more than any one plan change.
Questions
How much does Zendesk cost for 10 agents?
On Support Team, about $190 a month ($2,280 a year) at list price, billed yearly. Suite Team is about $550 a month; Suite Professional is about $1,150 a month.
Is Zendesk cheaper billed yearly?
Yes. Support Team is $19 a agent a month billed yearly and $25 month to month, so 10 agents save $720 a year by paying yearly.
What does each new agent add?
$19 a month on Support Team, $55 a month on Suite Team, $115 a month on Suite Professional, billed yearly.
What is a cheaper alternative to Zendesk?
For 10 agents, Crisp Mini costs about $45 a month. See all 10 Zendesk alternatives with prices. Zendesk alternatives →
Pricing calculators for other tools: HubSpot, Slack, Notion, Airtable, Calendly, Asana.